Registration with a user profile
To register, a participant must have their own user account, created using a unique email address.
Individual registration
All registrations for OACFP activities must be done online. The OACFP does not accept registrations by telephone or email.
When registering online, two methods of payment are offered to organizations: credit card or cheque.
If paying by credit card: when you register online, payment is immediately billed to your account. Once your online registration is complete, a registration confirmation will be sent to you by email to the address indicated as the “main email” in your user file.
Payment by cheque: the cheque must be made payable to the OACFP and mailed with a copy of the online registration invoice to the following address:
OACFP
PO Box 24040
66 Josephine RPO
North Bay, Ontario P1B 0C7
Replacement or cancellation of registration
A participant may be replaced free of charge until the date of the activity provided that the replacement comes from the same organization.
Any cancellation of registration must be sent by email to admin@oacfp.com
In the event of cancellation, the following refunds will be applied:
– cancellation 15 days or more before the activity: full refund of registration fees;
– cancellation 7 to 14 days before the activity: 75% of registration fees;
– cancellation 2 to 7 days before the activity: 50% of the registration fees;
– cancellation less than 2 days before the activity (including the case where the participant does not show up for the activity): No refund will be issued.
NOTE: Fees for On-Demand online content is non-refundable.
The refund will be made according to the original method of payment as soon as possible.
Cancellation or postponement by the OACFP
OACFP reserves the right to cancel or postpone the activity. In either case, participants will be notified five business days before the activity except in the case of an emergency. If it is cancelled, the payment already made will be fully refunded and, if it is postponed, the payment will still be applicable to this activity.
Information for activities in virtual environment
No refund will be made in the event of non-compliance with the configurations described below.
- One computer per person, PC or MAC; tablets and smartphones are not recommended;
- High speed Internet connection (10 Mb/s), preferably wired (Ethernet) rather than Wifi for a more reliable connection. Also, please use the Chrome browser;
- Headset with microphone (speakers are not recommended);
- Functional webcam;
- Make sure to close all programs other than Zoom that use your webcam or microphone (Webex, Teams, etc.);
- Make sure your computer is not connected to a VPN when using Zoom;
- If in doubt about your connection speed, please consult your internet service provider.