Overview
This continuing education course will introduce you to an area that is relatively new in funeral service, meaning it has only become an important area of our service offering in the last 20 – 25 years. The role of the funeral professional is changing from a purely functional one to that of being a caregiver to the bereaved. This includes everything from planning a proper funeral and memorial service and then continuing the relationship with post funeral care. In the past, not much effort was given to this area, and even now there are many funeral homes who are not fully engaged in aftercare. This course will introduce you to what aftercare is and why it is important to funeral service. It will give you a broad overview of what is involved in providing aftercare, and finally will present several opportunities and examples of how funeral homes can incorporate aftercare into their services to client families. You will also discover the skills and abilities that a funeral professional requires to provide post funeral bereavement care. As funeral service professionals, investing in and providing post bereavement care will demonstrate that we are serious in maintaining our relationships with client families and commitments to our communities.
Learning objectives:
Upon completion of this course, you will be able to demonstrate knowledge and understanding of what aftercare is, and identify how you can effectively incorporate aftercare into your service offerings. In this course you will: